Your Info. Your Rules.

What We Collect

When you shop or sign up with AllOcean, we collect the minimum info needed to fulfill your order and give you a good experience.

• Contact info: Name, email, phone, shipping and billing address
• Order info: Products purchased, order history, payment details (processed securely by our payment processors, not stored by us)
• Website data: Pages visited, items viewed, device type, IP address — collected via cookies to improve site performance
• Marketing preferences: Email subscription status and communication preferences

How We Use It

We use your info to run the business, ship your gear, and communicate with you.

• Process your orders and ship them to the right address
• Send order confirmations, shipping updates, and tracking info
• Respond to your questions and customer service requests
• Send marketing emails (only if you opted in — you can unsubscribe anytime)
• Improve our website, products, and customer experience
• Prevent fraud and keep the site secure

We Don't Sell Your Data

Period. We don't sell, rent, or trade your personal information to third parties for their marketing purposes. Your info stays with us and the vendors who help us run the business (payment processors, shipping carriers, email platforms, etc.) — and only to the extent they need it to do their job.

Who We Share With

To run AllOcean, we work with a small set of trusted service providers. These partners only see what they need to perform their specific function.

• Shopify: Our e-commerce platform (payment processing, order management)
• Shipping carriers: USPS, UPS, FedEx — to deliver your order
• Payment processors: Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay
• Email platform: To send order confirmations and marketing (if opted in)
• Analytics: Google Analytics, Meta Pixel — to understand how the site is used

Cookies & Tracking

Our site uses cookies and similar technologies to improve your experience. These help us remember your cart, understand what's working on the site, and show relevant ads on platforms like Meta.

• Essential cookies: Required for the cart, checkout, and core functionality
• Analytics cookies: Help us understand traffic and improve the site
• Marketing cookies: Allow us to show relevant ads on Meta, Google, and other platforms

You can control or disable cookies through your browser settings. Most browsers give you options to block cookies or get a warning before they're placed.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal info we have about you
• Correction: Ask us to correct info that's inaccurate or incomplete
• Deletion: Ask us to delete your personal info (with some legal exceptions)
• Opt-out: Unsubscribe from marketing emails anytime — link at the bottom of every email
• Do Not Track: We honor browser-level Do Not Track signals where applicable

Data Security

We take security seriously. All transactions are processed through encrypted, PCI-compliant payment processors. Your payment info is never stored on our servers. Our website uses HTTPS encryption to protect data transmission.

That said, no system is 100% secure. If you become aware of any security issue, email us immediately at support@alloceanfishing.com.

Children's Privacy

AllOcean is not directed at children under 13. We don't knowingly collect personal information from anyone under 13. If we learn we've collected information from a child under 13, we'll delete it immediately.

Updates To This Policy

We may update this policy from time to time. When we do, we'll update the "Last Updated" date at the top. If the changes are significant, we'll notify you by email or via a prominent notice on our website.

Continued use of the site after we post changes means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or how we handle your data? Reach out anytime.

• Email: support@alloceanfishing.com
• Based in: Virginia Beach, VA
• Response time: Within 24 hours, usually faster